Frequently asked questions

How many is in your limited edition print run?
200 limited edition prints for each size.

What kind of paper is it printed on?
All Vanessa Russell Photographic Imagery prints are printed on a fine art Giclee matt 300gsm 100% cotton rag paper. They are archival quality and guaranteed not to fade or bleed for up to 100 years. It has a lovely textured finish which pairs perfectly with my our photographic collection.

What frames do you offer?
White, Black and Tasmanian Oak hardwood. Your frame will be hand assembled sealed and wired in Australia so it's ready to hang.

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How will my prints be packaged?
All prints come packaged in a strong durable cardboard mailing tube, with the prints safely wrapped inside to stop any damage. All framed prints are bubble wrapped and shipped in custom made, double wall cardboard packaging using a courier service.

Why do you only use Plexiglass not glass?
I have chosen a museum grade Plexiglass instead of glass to protect your print from damaging UV rays. It also has the added benefit of being lighter and prevent breakages

Do you ship worldwide?
Yes, my photographic prints are ship worldwide from our studio in Brisbane, Australia. Framed prints are only available in Australia. Please shoot me an email if you would like to get me an international quote.

Can you help me with selecting prints?
Absolutely! I love helping customers style their rooms. Just email me a photo of the room(s) you're looking to hang some prints and I will mock you up some different looks. 

Do you offer any other sizes?
We are happy to print your favourite artwork in a custom size for you.
Please contact us at hello@vanessarussell.com.au if you would like a quote to arrange a custom order.

Can I return my print if I don’t like it: All prints are made to order. I do not accept returns if you have changed your mind.

Where are you based?
My studio is based in Brisbane, Australia.

Need to ask a question? Get in touch here.